FAQS

Q

Do the vehicle barrier gate products have anti-smashing protection function?


A

Yes, our barrier gate products have anti-smashing protection by loop sensor, 5G microwave detector, and open-priority design, and motor resistance, rubber buffer design to protect the vehicle and pedestrian safety.

Q

Do your pedestrian turnstile products have anti-trailing and anti-pinching function?


A

Yes, our pedestrian turnstile products have anti-trailing, anti-pinching, and anti-reverse-access function, illegal access will be detected and alarmed.

Q

Can Fujica System products be integrated with a third-party access control or security system?


A

Yes, Fujica System products can be integrated with any third-party access control or security system. We have standard hardware and software interface for customer to re-develop & integrate.

Q

Can Fujica System product be integrated with fire alarm system?


A

Yes, our products can interact with fire alarm system. In case of emergency or power failure, the gate will be automatically opened for emergency evacuation purpose.

Q

Does Fujica System provide an OEM/ODM services for products?


A

Yes, we can provide any customization services, please contact our technical sales team for evaluation.

Q

What are the warranty terms for Fujica System products?


A

Fujica System provides one year warranty for our products, during the first year, spare part cost is free of charge; after one year, it is a paid service. However, this is negotiable upon the terms & price we agree on the contract.

Q

What is the product life of Fujica System products?


A

The usual product life of our products is 5~8 years. The MCBF of our products is 3 million to 10 million cycles based on different product design.

Q

How can I get help in case of equipment failure and maintenance issues?


A

Please contact our after-sales team, or ask our technical salesperson for assistance. We will respond within 24 hours.